Data and Internet Frequently Asked Questions

What affects my connection speed?
Your connection speed is contingent upon the product (i.e., Dedicated T-1, MPLS, EoC) you have selected. Regardless, all of TouchTone's IP/Data solutions are dependable, delivering 99% guaranteed uptime and are backed by industry leading SLAs. To learn more about TouchTone's IP products, click here.

What equipment is required? Do I need to purchase a modem or any other equipment?
Customers can choose to provide their own Customer Premise Equipment (CPE), or lease CPE from TouchTone. For pricing, please call 800-266-4006.

My Internet is not working properly, or not at all.
If you are having trouble with your Internet, please call 800-266-4006 for assistance.