TouchTone Communications

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What is SIP (SIP Trunking)

Session Initiation Protocol (SIP) is a Voice over Internet Protocol (VoIP) service that connects a company's private branch exchange (PBX) telephone system to the public switched telephone network (PSTN) via the Internet.

TouchTone SIP trunking solutions help to simplify, consolidate, and manage voice services and costs. SIP is a perfect solution for enterprise customers who already have high-speed Internet and an existing phone system that are looking to replace their traditional phone service or T-1/PRI.

SIP offers a better utilization of the Internet because it combines voice and data traffic on a single network. Calls are routed through the Internet rather than the PSTN (Public Switched Telephone Network), eliminating the need for costly dedicated voice T-1 and PRI circuits and the expensive telecom services that go along with them.

SIP technology makes it easier and
 

less expensive to connect multi-location businesses to one long distance carrier. All calls are made over an existing Internet connection, eliminating the need to provide each location with an expensive T-1 or PRI.

Works with most SIP capable phone
  systems and gateways allowing customers to protect their investment and maximize their phone’s capabilities.
Scalable - add phone lines, connect
  new locations, and increase calling capacity as your business grows.
   
How SIP Trunking Works


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Business-class

SIP Trunking Service

Take advantage of the latest VoIP technology while using existing phones & equipment

TouchTone SIP Trunking is a perfect solution for enterprise customers who would like to take advantage of the latest VoIP technology while using their existing phones and equipment. SIP trunks offer significant cost-savings by eliminating the need for costly T-1 and PRIs. SIP combines voice and data on a single network offering a more efficient use of your Internet connection. The powerful technology behind SIP also allows multi-location customers to share unused call capacity eliminating the need for a dedicated connection at each site. Based on your calling requirements, choose an unlimited local and long-distance or pay-per-minute calling plan.

Achieve even more flexibility and power with TouchTone's Dynamic PRI service - use channels for voice or data on an as-needed basis. Make even more efficient use of your bandwidth with TouchTone's Dynamic PRI service which combines Internet access, local and long-distance on a single dynamic circuit. TouchTone’s IP platform intelligently assigns bandwidth based on call volume or Internet usage ensuring optimal use of available bandwidth at all times. When voice lines are not in use, bandwidth is available for Internet access and data applications.

SIP CERTIFIED BUSINESS PHONE SYSTEM VENDORS

Woman on phone

Complete T1/PRI Replacement
Use existing phones
Available nationwide
No contract term required
24 hour turn up
 

 

Unlimited Local and Long Distance
(Business-class SIP)

$34.99/mo per line

Standard Features  
Unlimited calling to the Continental U.S., Puerto Rico,
  Canada, and the U.S. Virgin Islands
Keep your existing number or choose a new one
BTN with E-911 and Caller ID/Name
Supports G.711 and G.729 codecs
   
Available Features
Nationwide DIDs/enhanced DIDs - create a local presence
  in multiple states
Toll-free numbers
Telephone number portability
411 directory listing and assistance
Redundancy plan option – automatically forwards calls
  to a backup telecommunications facility
Discounted international rates
 
Add data and save! TouchTone’s Unlimited SIP is a bring your own bandwidth solution, but bundle your voice and Internet services to save even more. DIA, Ethernet, MPLS and Private Line solutions available.



Not all features may be available in all areas. A one-time $25 set-up fee applies per SIP trunk. Set-up fee waived with 2-year contract. Terms and conditions apply. Call for details.

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Man on phone discussing business

No contract required
No minimum usage commitments
Pay-as-you-go calling
Pay-Per-Minute Plan (Business-class SIP)

As low as $0.0095/min

Standard Features
Interstate (state-to-state) rates as low as $0.0095/min
Intrastate (in-state) rates vary by state
Six-second minimum/six-second increment billing
International rates vary by country
Supports G.711 and G.729 codecs
   
Add data and save! TouchTone’s Unlimited SIP is a bring your own bandwidth solution, but bundle your voice and Internet services to save even more. DIA, Ethernet, MPLS and Private Line solutions available.

 

Not all features may be available in all areas. Terms and conditions apply. Call for details.

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Woman on PBX phone

Dynamic bandwidth allocation
Use existing phones
Private or public IP connection

Dynamic PRI Service
Consolidate your voice and data services over a single network

TouchTone’s Dynamic PRI solution combines Internet access, local and long-distance on a single, dynamically allocated circuit to deliver consistently reliable call quality and dependable upload and download speeds.

How Dynamic PRIs Work
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TouchTone’s IP platform intelligently assigns bandwidth based on call volume or Internet usage ensuring optimal use of available bandwidth at all times to provide a highly dynamic, scalable and cost efficient communications solution. Voice traffic always takes priority over data traffic. And when phones are not in use, additional bandwidth is assigned to Internet browsing and data applications.

As low as $299/month
Up to 24 simultaneous calls per circuit (based on a T1 level
of connectivity). Additional lines available with higher bandwidth connection and equipment.
Dynamic bandwidth allocation
Works with most existing phones, PBX, and key systems
One rate for both interstate and intrastate calling –
1¢/minute (anywhere in the Continental U.S.)
Connectivity options: analog line or digital signaling
 
(PRI/CAS) via T1, DS3, Ethernet and MPLS
Private or public IP connection
E911 and directory listing
Supports G.711 and G.729 codecs
   
Additional Features
Toll-free numbers
Caller ID
Remote Call Forwarding
Direct trunk overflow
Redundancy Plan Option – automatically forwards calls
to a backup telecom facility.

 

Base MRC + usage rates apply. Integrated Access Device (IAD) required; additional charge may apply. Additional terms and conditions apply. Not all features may be available in all areas.

Coverage Map.


SIP Certified Phone Vendors


TouchTone is a certified Internet Telephony Service Provider with the following manufacturers. Business phone systems provided by the following companies have been tested and certified to work with TouchTone SIP Trunking service.
  • Iwatsu
  • zultys
  • NEC Unified Solutions