Money Back Guarantee
 

Guarantee

We’re so confident that you’ll love TouchTone VoIP that we offer a 30 day money back guarantee. Give us a  try, you have absolutely nothing to lose!

Guidelines:

  1. You must cancel your TouchTone VoIP phone service within 30 days of your activation date.
  2. Your equipment must be returned within 30 days in the original packaging with the UPC or bar code intact. You must also include  all components, manuals and registration card(s).
  3. Equipment must be returned with a valid return authorization number which can be obtained from a TouchTone Customer Service representative by calling 1-800-266-4006.
  4. Your usage must not exceed 500 minutes within the first 30 days of service. You are responsible for any overage, per minute charges for international calls, and directory assistance.
  5. You may not port away a new phone number (DID) provided by TouchTone if you cancel within thirty (30) days.
  6. Shipping and handling charges are non-refundable.
  7. You are responsible for return shipping of the equipment.

The money back guarantee will not be honored if the customer fails to meet the above requirements. Once all guidelines have been met and the equipment has been received, TouchTone will credit your account (excluding regulatory fees).

If you have any questions please do not hesitate to call our Customer Service Department at 1-800-266-4006.