TouchTone’s Microsoft Teams calling services enable native PSTN calling within the Teams platform to provide a complete phone system including SMS, faxing, and advanced features (like call recording, queues, and IVRs). With over 300 million users, Microsoft Teams has become one of the most sought out applications for a comprehensive phone and collaboration system among businesses and enterprises. While the Microsoft platform allows users to make calls to other users within the organization, it does not support external calls. While customers can purchase a calling plan directly from Microsoft there are other, more cost effective ways, to support calling needs. Seamless integration -- no hardware or software to install. TouchTone offers a variety of scalable deployment options depending on requirements and objectives. And with no hardware or software to install, companies can access calling features directly within the Teams interface as usual, including the Teams softphone and mobile app.
Cut overall costs
Pay per call path, not per user. Unlimited local/long distance and low international calling rates. Supports DIDs and toll free services.
On-demand scalability
Buy only the trunks you need. Quickly and easily add/remove phone lines, connect new/multiple locations, and increase calling capacity.
Fully managed
TouchTone maintains and supports the voice network. And with multi-carrier network diversity and geographic redundancy, you can feel confident that your business will be running 24/7/365. Calls are automatically rerouted in the event of power or internet outage.
Keep existing numbers
Keep existing numbers, phones/devices, call center software, and integrations.
Our highly skilled team of professionals can help with integrating Teams technology and aligning them into your enterprise productivity solutions.